"The Original"  Ray's 
Heating and Air Conditioning Inc.
Celebrating our 52nd Year in Business

24 Hour Emergency Service     Equipment Maintenance Tip's

Dear Mrs. Harty

Your Employee installed a new furnace in our home. Nick was assigned to the call.

Before I called for an appointment, I was worried that we had so many problems that we would never solve all of them. 

We had to disconnect the humidifier form the A-coil box and remove its water line from the water pipe. Removing the humidifier left an opening in the wall of the utility area, which they covered with a piece of metal. 

When we removed the A-coil box, since we are on a slab, the opening had gravel in it. I asked if somehow we could get the gravel out and much to my amazement they scooped all the loose gravel out and and dumped it in a bucket. 

Every time I asked them to do "just one more thing" he promptly and cheerfully took care of it.

A few days later, when the Village inspector came out, after carefully looking over the furnace and new pipes, said it was one of the best jobs he had ever seen.

Thank you for sending out Nick. He did a great job and went well beyond the Call OF Duty. 

Thank you, 
Carol Q.
Schaumburg  

Dear Ray's

Your service person "Brian" did work at my home. He blew out vents, went on the roof, and crawled in the attic to remove ice and water from the flexible venting.

I just wanted to tell you what a great job he did. Brian did a very professional and thorough job! 

My husband and I appreciate all he did. 

We will continue to call on Ray's in the future. 

Thanks Again.

Kathy & Keith W.

Ray's

The job your service men did on the duct cleaning in my home was very thorough. 

Your men spent 4 hours cleaning the ducts in my home.

My neighbor has the same house. They had their ducts cleaned by a different company. The other company only spent 2 hours cleaning the ducts.

I can sure tell  the difference of air quality in my house now that Ray's cleaned our ducts.

Diana R.
Palatine 

Ray's

Just a brief message to express my sincerest appreciation for your prompt service to repair my furnace & to restore the heat.

Your serviceman was very professional & displayed his expertise.

I'm looking forward to doing business with you in the future.

Thanks again.

J.W.H.
Hoffman Estates, IL.

Dear Ray's,

I want to drop a note and thank you for your prompt and professional service.

It is nice to know that there are companies out there that truly care about there customers.

I will proudly recommend Ray's when the opportunity arises.

Sincerely
Greg D.
Schaumburg, IL.

Ray's Heating,

We were very pleased in working with your service manager and his assistant who installed a new wall heater in our home.

The workmanship and friendly personality were very appealing. We find it great pleasure to find a company that has employees with great knowledge and who are honest and do all the work as promised.

Thanks again, and we hope you will award these employees.

C.A.J.
West Dundee, IL.

To whom it may concern,

On September 3rd, I had a furnace and pump installed in my home by Nick of Ray's Heating.

I want to take this opportunity to commend Nick and Ray's for the fine work that was done.

It is very seldom that I come in contact with professionals who take such pride in there work.

Nick and his partner gave me the feeling that my installation was as important to them as it was to me.

Once again my sincerest thanks and appreciation for a job well done.

Regards
S.Z.
Hoffman Estates, IL.

Dear William,

Just a short note to compliment your people and of course you.

Your explanation of the Carrier furnace and air conditioning along with your peoples June installation was "excellent".

We have enjoyed the benefits of proper distribution of cold air inspite of the warm weather and I'm sure the same comfort will be enjoyed in the fall.

Good Job!

Best regards,
M.J.K.
Wayne, IL.

Dear Owner,

At 5 A.M. on the morning of January 26, a Saturday, our furnace, 17 years old, just laid down and died. and it was cold outside.

We called your 24 hour number- from the yellow pages and in just a short time a sleepy serviceman returned our call for help. He was courteous and polite as a human can be at that time of the morning.

When he arrived he looked things over and honestly recommended a new furnace-no hype, no pressure. He immediately contacted the installers.

Nick and his helper arrived and  immediately got to work. They are extremely professional, perfectionists, very neat and anxious to please the customer.

We just want you to know we are satisfied and would recommend you to others.

You should be justly proud of these men.

J & M. M.
Palatine IL.

Dear Ladies and Gentlemen,

on last Friday, Jan. 14, your employees installed a new furnace in my home.

Not only were they courteous and good natured, but took the time to inform my son all about the workings of the new furnace. 

They completed the job in the time they said they would and cleaned up the area after the installation.

It was a pleasure to have these gentlemen in my home.

I have called Ray's every time I needed heating work and have always been satisfied with the prompt and courteous service I receive.

Please extend to the two workman who installed the furnace my appreciation and gratitude for a job well done.

L.R.
Hoffman Estates, IL.

William,

Thank you for giving us 30 days to pay. I hope you have a super holiday.

I will surely call you for business again. Your guys did a great job. They were clean and quiet and pleasant.

Thanks again.

Sincerely,
H.D.
South Barrington, IL.

Hi Paul,
Thanks so much...
Nick was terrific, courteous, and professional.

Thanks again,
Deb and Eddie

Dear Paul,
Thank you so much. Nick is so wonderful.
You are lucky to have such good employees.
We are enjoying our cool and comfortable environment.
Hopefully it will all work fine.

Thanks again,
Mrs. Haq

I just wanted to take a moment to thank all of you at Ray's for my new air conditioning unit. 

I would especially like to thank Nick and Howard, who did the actual installation on June 29, for being so friendly, courteous, and helpful in answering all my questions. 

Ray's runs a business the way it should be...HONESTLY, with customer service in mind at all times.

Once again, thank you
Joanne G.
P.S. The air conditioner runs GREAT!

Dear Paul and William,

I want to let you know that your installers, Nick and Howard, did a wonderful job this summer for us. 

Both the air conditioner and furnace replacements they did were handled professionally with outstanding results. Their work is neat, efficient and accurate...the quality of work that all homeowners seek but don't always find.

Sincerely,
Cheryl R.H.

Thanks Again.
We would love to here from you.
The Original Ray's HVAC.
comfort@rayshvac.com

BACK TO THE TOP OF THIS PAGE.

BACK TO THE RAY'S HVAC HOME PAGE.