RAY'S HVAC SERVICE
DEPARTMENT.
FOR 24 HOUR EMERGENCY SERVICE
CALL. 847-895-3400
BEFORE YOU CALL.
LOOK OVER THE SERVICE CHECK LIST.
YOU MIGHT FIND AN EASY SOLUTION TO YOUR PROBLEM.
BOOKMARK THIS PAGE FOR QUICK
SERVICE AND MAINTENANCE TIPS.
SERVICE DEPARTMENT HOURS .
Normal service hours are Monday through Saturday
8:00AM until 4:00PM.
Warranty service calls are taken care of during our normal working
hours: Monday through Saturday 8:00AM until
4:00pm.
Temperatures 45 degrees and below are considered emergency service and
will be serviced under the warranty policy 24 hours a day.
Warranty air conditioning service calls are taken care of during our
normal working hours.
Monday through Saturday 8:00AM until 4:00PM.
All major Holidays are not considered under our normal working hours.
WARRANTY
CHECK THE FOLLOWING ITEMS
BEFORE CALLING US.
SERVICE AND MAINTENANCE TIP'S
HEATING
AIR
CONDITIONING
HUMIDIFIERS
HONEYWELL ELECTRONIC AIR CLEANERS
SPACEGUARD
#2200 MEDIA AIR CLEANERS
WATER HEATERS
HEATING
 | CHECK THE THERMOSTAT SETTINGS AND TEMPERATURE.
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| CHECK THE ON/OFF SWITCH ON THE SIDE OF THE FURNACE.
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| CHECK FOR BLOWN FUSES OR TRIPPED CIRCUIT BREAKERS FOR THE
FURNACE AND OUTSIDE CONDENSING UNIT.
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| REMOVE AND CHECK THE FILTER, CLEAN IF NECESSARY OR
REPLACE WITH SAME.
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| BE SURE THE BLOWER COMPARTMENT'S DOOR IS FIRMLY IN PLACE
ON THE FURNACE.
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| CHECK TO SEE IF THE DISCONNECT IS IN PLACE AT THE OUTSIDE
ELECTRICAL BOX, BY THE CONDENSING UNIT.
( WARNING: TURN OFF THE AIR CONDITIONERS CIRCUIT BREAKER BEFORE CHECKING).
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| MAKE SURE THE COIL AT THE OUTSIDE CONDENSING UNIT IS
CLEAN.
AIR CONDITIONING...
WINTERIZING YOUR OUTSIDE CONDENSING UNIT.
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| CHECK THE HUMIDISTAT CONTROL AND MAKE SURE IT IS CALLING
FOR HUMIDITY.
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| MAKE SURE THE HUMIDIFIER WATER SUPPLY VALVE IS OPENED ALL
THE WAY. ( TO OPEN TURN THE VALVE HANDLE COUNTER CLOCK WISE).
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| ON THE APRILAIRE MODEL #700M MAKE SURE THE FRONT
COMPARTMENT DOOR IS FIRMLY IN PLACE AND MAKE SURE THE HUMIDIFIER IS PLUGGED IN.
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| ON THE APRILAIRE MODELS #500 AND #600 MAKE SURE THE
DAMPER IS IN THE OPENED POSITION.
( THE DAMPER IS LOCATED INSIDE THE ROUND GALVANIZED PIPE).
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| WITH APRILAIRE MODELS #700M, #500, AND
#600, YOU SHOULD
SEE A STEADY, LITTLE FLOW OF WATER FLOWING OUT OF THE CLEAR PLASTIC DRAIN TUBE, COMING OUT
OF THE BOTTOM OF THE HUMIDIFIER.
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| ALL APRILAIRE EVAPORATOR PANELS SHOULD BE REPLACED AT
LEAST ONCE EVER HEATING SEASON.
(YOU CAN GET REPLACEMENT EVAPORATOR PANELS AND PARTS AT RAY'S HVAC).
HONEYWELL ELECTRONIC AIR
CLEANERS
|
| MAKE SURE YOU CLEAN BOTH ELECTRONIC CELLS AND BOTH
PRE-FILTERS EVERY MONTH.
|
| THE BEST WAY TO CLEAN THE ELECTRONIC CELLS AND PRE-
FILTERS IS TO SOAK ALL 4 SECTIONS IN A TUB, WITH A LITTLE BIT OF DISH WASHING SOAP, THEN
RINSE AND FOR BEST RESULTS, LET DRY.
YOU CAN ALSO WASH THEM OUT WITH A GARDEN HOSE AND NOZZLE.
WHEN YOU REPLACE THE PRE-FILTERS AND ELECTRONIC CELLS, MAKE SURE THE PRE-FILTERS ARE
CLOSEST TO THE RETURN DUCT AND THE ELECTRONIC CELLS ARE CLOSEST TO THE FURNACE WITH THE
AIR FLOW ARROWS POINTING AT THE FURNACE. IT DOES NOT MATTER WHICH CELL GOES IN FIRST.
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| MAKE SURE THE AIR CLEANER IS PLUGGED IN (IF IT HAS A
PLUG.
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| MAKE SURE THE AIR CLEANER ON/OFF SWITCH IS TURNED ON.
SPACEGUARD #2200 MEDIA AIR
CLEANERS
|
| MAKE SURE YOU REPLACE THE MEDIA FILTERS TWICE A YEAR.
(YOU CAN GET REPLACEMENT MEDIA FILTERS AT RAY'S HVAC).
WATER HEATERS
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| AT RAY'S HVAC WE INSTALL THE RHEEM PRO SERIES WATER
HEATER, WHICH HAS THE EVERKLEEN SELF-CLEANING SYSTEM.
THERE IS NO NEED TO FLUSH THE SEDIMENT OUT OF THE TANK.
(GO TO THE WATER HEATER PAGE FOR DETAILS).
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| IF YOU HAVE AN OLDER WATER HEATER
THAT IS NOT SELF- CLEANING, ( BEWARE ) IT IS PROBABLY TO LATE TO TRY AND START
FLUSHING THE SEDIMENT OUT.
1) THE SEDIMENT HAS PROBABLY BUILT-UP TOO MUCH TO EVER BE FLUSHED OUT.
2) THE DRAIN VALVE USUALLY CORRODES SHUT FROM NOT BEING USED. (I DO NOT RECOMMEND THAT YOU
EVEN ATTEMPT TO TRY AND OPEN THE VALVE).
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| IF YOUR WATER HEATER IS A NEWER MODEL, AND IT DOE'S NOT
HAVE THE SELF-CLEANING SYSTEM. YOU SHOULD FLUSH A FEW GALLONS OF WATER OUT
OF THE DRAIN VALVE (NOT THE RELIEF VALVE) ON THE TANK ABOUT 4 TIMES A YEAR.
THIS KEEPS THE SEDIMENT FROM ACCUMULATING AT THE BOTTOM OF THE TANK.
IF YOU DON'T DRAIN THE TANK THE LONG-TERM PROBLEMS YOU CAN FACE ARE:
1)DECREASE IN OPERATING EFFICIENCY
2)THE TANK LIFE WILL BE SHORTER
3)THE WATER WILL TAKE LONGER TO HEAT-UP
IF YOU DON'T ATTEMPT THIS YOURSELF. YOU SHOULD HAVE A PROFESSIONAL DO THIS FOR YOU AT
LEAST ONCE A YEAR.
WHILE THEY ARE FLUSHING THE TANK ASK THEM TO PULL AND CLEAN THE BURNER AND PILOT IN YOUR
WATER HEATER.
RETURN TO THE INDEX ON
THIS PAGE.
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